DARREN SCOTT SLOCUM
4037 NW Blitchton Rd., Lot 13-B
Ocala, FL 34482

E-mail: D.Slocum@DSWebSvs.com

QUALIFICATION SUMMARY

Qualified experience with the following:

·   Action Script 3.0

·   Adobe Photoshop CS5

·   Light board Leprechaun 612

·   Adobe Acrobat 9 Pro

·   Adobe Premier Pro CS5

·  Microsoft Office 2003-2010

·   Adobe Dreamweaver CS5

·   Adobe Sound booth CS5

·  Microsoft Server 2003-2010

·  Adobe Fireworks CS5

·   Audio Mixer (Behringer)

·  Microsoft Windows XP-Vista 7

·  Adobe Flash CS5

·   CSS 3

·  MySQL 5.0

·  Adobe Illustrator CS5

·   Digital Photography

·  PHP 5.2.5

·  Adobe InDesign CS5

·   Digital Videography

·  Search Engine Optimization

·  Adobe LiveCycle Designer 8.0

·  Adobe On Location CS5

·   HTML 5

·   JavaScript 1.8.1

 

·  Video Mixer (Roland V-4)

·  Wireless Sound Devices

 

EDUCATION

Associate of Science Degree, Webster College, Ocala, FL
Major: Computer Information Technology
Graduated with a GPA of 3.77, in 2005
Graduate, Caledonia Mumford Central School, Caledonia, NY

PROFESSIONAL ACHIEVEMENTS

Senture Connect, Ocala, Fl October 2010-March 2011

IT Desktop Technician

Responsible for diagnosing then repairing computer equipment and solve software problems in support of Windows XP on a Microsoft Active Directory Network for a call center maintaining over 300 computers.

·         Support call center with approximately 300 pc’s and phones

·         Installed Internet Explorer 8 and adjusted the Security Settings for the Trusted Sites Zone to allow the proper functionality of web-based software

·         Installed and upgraded software

·         Troubleshoot and problem solve hardware, software and network issues

·         Reimage computers using Norton Ghost on an network server

·         Relocate computers, phones and printers as necessary for contracts

·         Scan and remove viruses, Trojans and malware from system machines

·         Create Access Database to monitor assigned agent location, computer name, telephone T/N, agent name, agent ID, assigned and unassigned cubicle locations

·         Conduct a weekly test and maintain performance records on facility generator and APC’s

·         Rewire switch, reroute wires for phones and computers

·         Phones change T/N, IP addresses and verify all settings

·         Setup and configure laptop computers for use on company Wi-Fi

·         Configured Microsoft outlook email accounts for Microsoft Exchange Server

·         Interact with call center agents to assist with computer and phone issues

 

American Reverse Mortgage, Ocala, Fl June 2006-October 2009

Website developer

Responsible for designing websites, diagnosing then repairing computer equipment and solve software problems in support of Windows XP and Vista on a Microsoft Active Directory Network.

·         Created Employee Time clock

·         Created Employee Intranet

·         Created Employee Auto Email Registration System with auto password expiration and email password retrieval.

·         Created Employee Website Security Process

·         Created Corporate Web Cluster (Multiple cross linked distinct websites)

·         Created Employee Purchase Order system

·         Created AV Clips for a National Speaker

·         Added and maintained workstations on an Active Directory network

·         Setup user with an Active Directory and Exchange Server account

·         Coordinated with multiple agencies for issues with internet, phone system and printers

·         Maintained a secure Corporate Advisor Website for over 3,000 employees

·         Setup and Maintain E-Commerce Shopping Cart

·         Annual and quarterly meetings, used Audio Visual equipment to capture content for training videos and employee feedback

 

American Cable Services, Ocala, Fl June 2005-June 2006

Website developer and computer repair technician

Responsible for designing websites, diagnosing then repairing computer equipment and solve software problems.

·         Designed company websites and updated information on them.

·         Developed several Intranet websites, including log in pages and redirection pages.

·         Created several forms using PHP for parsing the data on the forms.

·         Utilized PHP to bring dynamic content that self updates to intranet web pages.

·         Diagnose and repaired several computer and software problems that have occurred.

COMMUNITY RELATIONS

Cast Member Volunteer, Caledonia Mumford Variety Show (a non-profit organization to help raise scholarship funds), 1999 and 2000

AWARDS AND RECOGNITIONS

Award for Excellent Design Skills in Dreamweaver, Webster College Award for Excellent Design Skills in HTML, Webster College Directors List Award for maintaining a 4.0 GPA Summer Quarter 2004 Deans List Award for maintaining a 3.50 GPA Fall Quarter 2004 and Winter Quarter 2005